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Frequently Asked Questions

Questions:

I work in the oil and gas industry. Can I bring fuel into British Columbia in a tidy tank without paying fuel tax on the fuel?
I operate an aircraft as part of my business. Can I use coloured fuel in my plane?
I am a farmer. How can I purchase coloured fuel for my on-highway farm truck?

I am a logger. Can I use coloured fuel in my chainsaw?

Who can purchase motor fuel exempt of tax?
Who can sell motor fuel exempt of tax to status Indians?
I operate an Exempt Fuel Native Retail Business, who do I contact regarding changes to my business hours or mailing address?

Overdue Payment Questions:

Who can I contact regarding my debt?
How do I know how much I owe?
What should I do if I feel that I have already paid this?
Why did I still get a notice when I have already provided a nil return?
Do you accept credit cards payments?
What should I do if I disagree with the amount I owe?
Why did I get a notice of collection?
Can I make a payment arrangement if I can't pay my debt in full?
What will happen if I can't or don't pay my bill?

Why are you taking my income tax refund or GST credit?

Answers:

I work in the oil and gas industry. Can I bring fuel into British Columbia in a tidy tank without paying fuel tax on the fuel?

No. You must pay fuel tax on fuel that you bring into British Columbia for your own use in a tidy tank or similar container. You may be either a commercial or non-commercial user. For any fuel type, use the motor fuel Miscellaneous Payment of Tax form (FIN 135) available by mail or fax through us, or through Service BC Centre.

I operate an aircraft as part of my business. Can I use coloured fuel in my plane?

No. Coloured fuel is not authorized for use in any aircraft. For information on authorized uses of coloured fuel, please see our Coloured Fuel Program page.

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I am a farmer. How can I purchase coloured fuel for my on-highway farm truck?

You may purchase coloured fuel for your on-highway farm truck if it is licensed as a farm vehicle under the Commercial Transport Act, and is being used by yourself or another person in the operation of your farm.

I am a logger. Can I use coloured fuel in my chainsaw?

Yes. You may use coloured fuel in stationary or portable engines, including generators and chainsaws.

Who can purchase Motor Fuel exempt of tax?

A person who is defined as an "Indian" under the Indian Act (Canada) and possesses a Certificate of Indian Status issued by the federal government is eligible to purchase motor fuel exempt of provincial tax. This does not include Métis people, Inuit, or non-Canadian Aboriginals because they do not meet the definition of an Indian under federal legislation. Exempt fuel may only be purchased through registered Exempt Fuel Native Retailers located on a reserve or designated land.

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Who can sell motor fuel exempt of tax to status Indians?

Only fuel retailers who have been appointed as Collectors under the Province's Motor Fuel Tax Act and who are located on reserves or designated lands are authorized to sell fuel exempt of tax to status Indians in British Columbia.

I operate an Exempt Fuel Native Retail Business, who do I contact regarding changes to my business hours or mailing address?

Please contact the Tobacco Tax Section at 250 387-1856 or by mail at:

Motor Fuel Tax Section
Consumer Taxation Branch
PO BOX 9442 STN PROV GOVT
VICTORIA BC  V8W 9V4


Overdue Balance Answers:

Who can I contact regarding my debt?

Please contact the phone number indicated on your notice, or call
1-800-663-7867 for general information.

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How do I know how much I owe?

If your notice doesn't include a dollar amount, please phone the number indicated on your notice or contact us.

What should I do if I feel that I have already paid this?

Please find proof of payment, such as the front and back of a cancelled cheque or a letter indicating the account and amount paid, and then contact the phone number on your notice. We may have processed your payment after the notice was sent out.

Why did I still get a notice when I have already provided a nil return?

We may have received your nil return after the notice was sent out. Please call the phone number on your notice if you have further questions.


Do you accept credit card payments?

No, we currently do not accept credit card payments.

What should I do if I disagree with the amount I owe?

Please call the phone number listed on your notice. If you are still not satisfied, you have the right to appeal to the Minister under the legislation.
For more information, please refer to the Appeals section on our website.

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Why did I get a notice of collection?

Our office has not received your tax payment(s) for any of the following:

  • the purchase of a boat, aircraft or vehicle
  • taxes not remitted under the Social Service Tax Act, Hotel Room Tax Act, Motor Fuel Tax Act or Tobacco Tax Act
  • an audit assessment
  • assets purchased or brought into British Columbia
If you have questions, please call the phone number listed on your notice or contact us.

Can I make a payment arrangement if I can't pay my debt in full?

There are many different payment arrangements available to you. For details, please call the phone number on your collection notice or contact us.

What will happen if I can't or don't pay my bill?

The province may initiate the following actions:

  • place a notice of Crown Debt on your property
  • issue a demand on your wages, bank account or other accounts
  • set off funds owed to you by the provincial or federal government
  • file a Certificate of Judgement in British Columbia Supreme Court
  • seize and sell your assets
  • hold directors personally responsible for corporate tax debt under the Social Service Tax Act, Hotel Room Tax Act, Motor Fuel Tax Act or Tobacco Tax Act

Why are you taking my income tax refund or GST credit?

If you owe a debt to the Province of British Columbia, we can offset monies owing to you from the Canada Revenue Agency.
 
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