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How to File and Make a Payment

 Registered Vendors

When you register as a vendor, you are assigned a filing frequency based on your annual taxable sales and the nature of your business. You are sent a return for each reporting period.

Your Business Number (BN) will appear on the top of the return form. Each business is assigned a BN that identifies it and all its accounts. If the BN does not appear, one will be assigned to you. This number will appear on our correspondence, and you may quote it when communicating with any participating government agency. Please see Single Business Number for a list of agencies and more information.

If you have multiple registrations for different locations, you may find it easier to consolidate them into one account. Under a consolidated account, only one return per reporting period is required to report the sales and taxes for all locations. If consolidation would be of benefit to you, please contact us at 604-660-4524 in Vancouver, or 1-877-388-4440 outside of Vancouver.

If you do not receive a personalized return , you are still responsible for reporting your sales and submitting the tax owing on time. Download and complete a blank return, providing all the information normally shown such as your registration number and return period.

You also are required to file even if you did not make any taxable sales. If you are filing "nil" returns often, please contact us to have your return period lengthened. If you fail to submit a return, an estimated assessment will be issued.

For more information, please see bulletin GEN 012, Remitting Tax.

 Completing the Form

The Social Service Tax Return (FIN 400) is designed to help you calculate and pay your taxes correctly and on time. The return has three main parts:

  • Information – the front top portion of the form gives important information
  • Worksheet – the back portion provides a worksheet to calculate the amount of tax you need to pay. It also allows you to work out the commission you have earned.
  • Remittance Form – the bottom tear-off Remittance Form is what you complete and send in with your payment

Remember, the return is for tax collected or payable during the reporting period, as well as any tax you need to self-assess and remit on items for your own use on which tax was not paid at the time of purchase. Any other payments, such as account payments, must be reported and paid separately.

Please see Bulletin SST 032, Completing the Social Service Tax Return for step-by-step instructions on how to complete the form.

 How to Submit your Return
 

There are different ways to submit your return:

  • by mail or courier
  • in person
  • by fax
  • at a financial institution
  • online electronic filing service

By Mail or Courier

If you submit your return by mail or by courier, please include a cheque or money order, payable to the Minister of Finance, for the amount of taxes owing.

 

Mailing Address

Courier Address

 

The Commissioner, SST
PO BOX 9443 STN PROV GOVT
VICTORIA BC  V8W 9W7

Consumer Taxation Branch
Main Floor, 1802 Douglas Street
Victoria BC  V8T 4K6

In Person

Returns and payments can be delivered in person to a Consumer Taxation Branch office or Service BC – Government Agent office.

By Fax

If you are filing a nil return, where no taxes are owing, you can fax it to us at 250-356-1330. Please make sure to fax both sides of the Remittance Form, with your registration number written on both.

At a Financial Institution

You can submit your return and payment at some Canadian banks, credit unions, and trust companies. Please check with your financial institution if it offers this service.

Financial institutions cannot accept returns printed from the Internet because these forms do not include the bar coding needed by banks for processing. Financial institutions are also not able to accept nil returns (returns where no tax is due).

Your financial institution may charge a fee for accepting your tax payment. Fees must be paid separately. They cannot be added to your tax payment. They also cannot be deducted from the amount of tax due.

Both the Remittance Form portion and the worksheet must be stamped and you will receive the worksheet portion back as a receipt. The Remittance Form section will be sent to the Ministry of Small Business and Revenue for processing to your account.

If you are filing and paying on the due date, please ensure the correct date is stamped on your return. After a certain time of day, banks may date their work as though it were processed on the next business day. If this occurs, your return will be considered late. Payments made through an automatic bank machine (ATM) are stamped as of the day they are processed, which may be the next business day. For this reason, we don't recommend using ATMs when making a payment near the due date.

Online Electronic Filing Service

You may choose to file your tax return and make your payment electronically through one of the following participating banks:

  • Royal Bank
  • Canadian Imperial Bank of Commerce
  • Bank of Montreal
  • TD Canada Trust HSBC
  • Scotiabank
  • Alberta Treasury Branches
  • Citibank Canada

Please see our brochure Electronic Filing and Payment of Provincial Sales Tax (opens in new window) for more information, or contact the bank directly to enrol.

 Due Date
 

If your return and payment are not received by the due date, you will be charged interest and your commission will not be allowed. You may also be charged a penalty of 10% of the tax owing. See Bulletin GEN 004, Penalty and Interest Charges for Overdue Tax Returns.

As of April 1, 2007, the due date is extended to the 23rd of the month, and your return and the tax owing need to be received by the ministry by this date to be considered on time. The due date is printed on your return next to the large black arrow.

If your return is sent by mail or courier, please allow enough time for delivery. If you deliver your return in person at a branch office or Service BC – Government Agent office, it must be dated on or before the due date. If you deliver your return after hours to a drop box, it must be received by the start of the next business day (8:30 a.m.). If your return is submitted through a financial institution, the return must be date-stamped on or before the due date to be considered on time.

Please note, cheques cannot be post-dated for after the due date. A fee of $20 is charged for dishonoured cheques.

 Closing or Selling Your Business
 

If you have permanently discontinued or sold your business, you must check the "Business Closed" box on the front of the Remittance Form and provide the information requested.

Your Certificate of Registration must be returned to the Commissioner, Social Service Tax, within 15 days from the date of the sale or discontinuance of your business. If you do not properly close your account, you must continue to file a return.

 Getting Help
  Please call 604-660-4524 in Vancouver, or 1-877-388-4440 outside of Vancouver.

 

 Out-of-Province Purchases

Residents of British Columbia must pay PST on most goods purchased in another Canadian province and carried or shipped into British Columbia for use. The PST on these purchases is due when the goods arrive in British Columbia.

Please use form FIN 428P, Casual Remittance Return for Provincial Sales Tax (PST) Due on Taxable Tangible Personal Property by a Purchaser Not Registered Under the Social Service Tax Act.

For more information and step-by-step instructions on filing and paying PST on out-of-province purchases, please see Paying PST on Goods Purchased Outside the Province for Personal Use.

 Non-Registered Businesses or Individuals

If you are not registered as a vendor, but still occasionally make taxable sales or leases, you must complete and submit a Casual Remittance Return for Provincial Sales Tax (PST) Due on Taxable Tangible Personal Property by a Seller Not Registered Under the Social Service Tax Act form (FIN 428S).

You can complete the form on-screen, and then print and mail it to us. Instructions for completing the form are included on it.

Send the original copy of the form, along with a cheque or money order for the amount owing made payable to the Minister of Finance, to:

The Commissioner, Social Service Tax
PO BOX 9443 STN PROV GOVT
VICTORIA BC  V8W 9W7

 Payment of an Outstanding (overdue) Balance

If you have an outstanding balance or you have received a Notice of Assessment and would like to pay, there are several ways you can pay your overdue Provincial Sales Tax:

  • Pay in Person – Government Agents Office
  • Pay in Person – Bank, Credit Union or Trust Company
  • Pay by Money Order/Bank Drafts/Certified Cheque
  • By Post-Dated Cheque

If you have any questions or concerns about your outstanding balance please see our Frequently Asked Questions or contact us.

Pay in Person – Government Agents Office

You can pay your bill in person at any Government Agent/B.C. Access Centre (opens a new window) using your bank card, personal cheque, cash or money order. Please note credit cards are not accepted.

Please bring your Notice of Assessment, Statement of Account or legal notice with you.

Pay in Person – Bank, Credit Union or Trust Company

You can pay your outstanding bill at most banks, credit unions, trust companies or automated tellers in B.C.

You must bring your complete Notice of Assessment or Statement of Account with you as your financial institution will need this information in order to process the payment.

Please note a fee for this service may be levied by your financial institution. These fees may vary between financial institutions.

Please be aware that smaller financial institutions may hold payments until a volume or dollar amount has been reached. Please confirm with your financial institution to ensure your payment will be processed by the due date indicated on your notice or bill.

Pay by Money Order/Bank Draft/Certified Cheque

You can pay your bill by money order, bank draft, certified cheque or post-dated cheque.

Please write your account number in the memo area on the front of your cheque, money order or bank draft. You must include your original Notice of Assessment, Statement of Account or a copy of the legal notice with your payment.

Please make your payment payable to the Minister of Finance and mail to the following address -- please do not mail cash:

Revenue Services of British Columbia
PO BOX 9401 STN PROV GOVT
VICTORIA BC  V8W 9V1

Pay by Post-Dated Cheque

A payment arrangement must be made with the Collection Analyst or Officer looking after your account prior to submitting post-dated cheques.

Please contact the number listed on your Notice of Assessment or legal notice letter, or phone 1-866-361-5050.

Please see our brochure Electronic Filing and Payment of Provincial Sales Tax (opens in new window) for more information, or contact the bank directly to enrol.

 

 
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