Finance - Provincial Sales Tax

Consumer Taxes - Contact us

We are pleased to answer questions about British Columbia's Provincial Sales Tax (PST), Hotel Room Tax, Motor Fuel Tax, Tobacco Tax, or Carbon Tax.

When contacting us, please remember to include either your full telephone number (including area code), complete address (including postal code), or correct e-mail address, if applicable. This will ensure we are able to contact you promptly and address your questions or concerns in a timely manner.

Phone

Questions about our tax programs are answered by staff at our Taxpayer Services Information Line:

Our office hours are Monday to Friday, 8:30am - 4:30pm

Vancouver: 604-660-4524
Toll-free from anywhere in Canada: 1-877-388-4440

This includes:

buying or selling a business

general questions

registering to collect tax

requesting a clearance certificate

refunds

what is taxable or not taxable

If you know the name of the person or section you'd like to contact, the B.C. Government Online Directory lists direct line numbers and e-mail addresses.

Other Questions and Account Enquiries

Account Information	250-387-6727
Being Audited	604-660-4500
Boats, Aircraft, Manufactured Homes	250-387-0643
Buying or Selling a Business	250-387-0636
Cigarette & Tobacco Tax	250-387-1856
Clearance Certificates	250-387-0636
Collection Action	250-387-6727
Motor Fuel Tax	250-387-0635
Native Fuel Program	250-356-1399
Registering to Collect Tax	250-387-0636
Refunds	604-660-4524
TIPS Line	604-660-0858 in Vancouver or toll-free in British Columbia 1-877-977-0858

Fax

You can fax your provincial tax questions or comments to:

250 387-3000

Please provide all the details regarding the transaction or item you are asking about. In some cases, graphics or pictures may help us understand your question better.

Write to Us

Tax Questions

Rulings Section
Policy and Legislation Branch
1802 DOUGLAS ST 7th FL
VICTORIA BC V8T 4K6

Other Questions, Account Enquiries, Refunds

Consumer Taxation Branch
PO BOX 9442 STN PROV GOVT
VICTORIA BC V8W 9V4

Refunds

Consumer Taxation Branch
Refund Section
PO BOX 9628 STN PROV GOVT
VICTORIA BC V8W 9N6

Tax Remittances

Commissioner
Consumer Taxation Branch
PO BOX 9442 STN PROV GOVT
VICTORIA BC V8W 9W7

Consumer Taxation Branch Offices:

Campbell River 1180 IRONWOOD RD SUITE 115 CAMPBELL RIVER BC V9W 5P7	Penticton 40 CALGARY AVE PENTICTON BC V2A 2T6
Cranbrook 100 CRANBROOK ST N CRANBROOK BC V1C 3P9	Prince George 1011 4th AVE SUITE 478 PRINCE GEORGE BC V2L 3H9
Dawson Creek 1201 103 RD AVE DAWSON CREEK BC V1G 4J2	Surrey 310 13401 108 AVE SURREY BC V3T 5T3
Fort St. John 10600 100TH STREET, 1^ST FLOOR FORT ST. JOHN BC V1J 4L6	Terrace 3220 EBY ST SUITE 103 TERRACE BC V8G 5K8
Kamloops 455 COLUMBIA ST SUITE 204 KAMLOOPS BC V2C 6K4	Vancouver 800 360 WEST GEORGIA STREET VANCOUVER BC V6B 6B2
Kelowna 1420 ST PAUL ST KELOWNA BC V1Y 2E6	Vernon 3201 30th ST VERNON BC V1T 9G3
Mississauga, ON 506 55 CITY CENTRE DRIVE MISSISSAUGA ON L5B 1M3	Victoria 1802 DOUGLAS STREET, 1^ST FLOOR VICTORIA BC V8T 4K6
Nanaimo 495 DUNSMUIR ST SUITE 202 NANAIMO BC V9R 6B9	Williams Lake 540 BORLAND ST WILLIAMS LAKE BC V2G 1R8
Nelson 310 WARD ST NELSON BC V1L 5S4

In Person

Vancouver

800 360 WEST GEORGIA STREET
VANCOUVER BC V6B 6B2

Victoria

1802 DOUGLAS STREET, 1^ST FLOOR
VICTORIA BC V8T 4K6.

Courier

Vancouver 800 360 WEST GEORGIA STREET VANCOUVER BC V6B 6B2	Victoria 1802 DOUGLAS STREET, 1^ST FLOOR VICTORIA BC V8T 4K6
Surrey 310 13401 108 AVE SURREY BC V3T 5T3

E-mail

You can e-mail us directly on the following topics:

Tax Questions at CTBTaxQuestions@gov.bc.ca
PST Seminars - send us your comments and questions about our PST seminars at Taxseminar@gov.bc.ca
2010 Winter Olympic Games - send us your provincial tax questions related to the 2010 Winter Olympic Games at ctb2010wintergames@gov.bc.ca
Publications at sbrpublications@gov.bc.ca to request copies of any of our publications. Please be sure to provide your full mailing details and the name of the publication.
Webmaster - send us your comments or questions about our website at CTBWebmaster@gov.bc.ca

Please be sure to give all the details concerning the transaction or the item you are asking about. In some cases, graphics or pictures may help us understand your question better.